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Designing Customer Experience in the Hospitality Sector of Sri Lanka’

The next ANC Panel Discussion and Networking Forumwill be on “Designing Customer Experience in the Hospitality Sector of Sri Lanka” which is scheduled to take place on 16th August at Jetwing Colombo Seven from 6.00 pm onwardswith the contribution of theindustry leaders from the hospitality sector. Mr. Marcelline Alexander, the Head of ANC Postgraduate Business Programs, moderates the panel composed of four professionals from top corporates in the hospitality sector:
Mr. Hiran Cooray – Chairman – Jetwing Holdings; Mr. Timothy Wright – Vice President & General Manager – Shangri-La Colombo, Mr. Shantha Kurumbalapitiya – Chief Operating Officer- Serendib Leisure Management and Ms. Zaharine Rahaman Hameen, Deputy General Manager, Marketing – Aitken Spence Travels (Pvt) Ltd. In line with the MBA with Hospitality Management Programmeoffered by University of West London at ANC Education, this panel discussion is expected to give an insight to the customer value creation in the hospitality sector to face the global competition and how Sri Lanka can take advantage. ANC Education cordially invites prospective students and professionals from the hospitality sector to take part in this event. Hospitality and tourism career opportunities are expected to abound all around the world over the next years; nevertheless, it has been observed that finding enough qualified talent for the forecasted 80 million jobs will be one of the major challenges faced by the industry. The dynamic and fast-paced nature of hospitality industry has led many employers to offer administrative positions to employees at comparatively young age. In this light, heading straight to grad school after completing one’s undergraduate degree could be advantageous.
For those who are already employed in the industry, an MBA with Hospitality will help you advance your career and boost your earnings. What’s more, one can even start his or her own business, for there’s no limit to the possibilities in the hospitality industry.
ANC School of Postgraduate Education launched the MBA with Hospitality Management Programme in 2017 adding yet another widely demanded business Masters programme to the portfolio of Business, Law and Psychology programmes that are offered in collaboration with the University of West London (UWL), UK.
The MBA with Hospitality Management builds on students’ previous managerial experience while moving them forward on a journey of practical professional development. Various assessments will help students develop analytical, numerical, teamwork, communication, time management, critical, entrepreneurial, creative, and presentation skills, enhancing students’ employability. The MBA programme is conducted on a part time timetable to assist working professionals and ANC offers a number of scholarship opportunities and student loan schemes to finance their MBA programme. Applications are now accepted for the September 2018 intake.

For more information and to reserve your seat in the panel discussion, please contact 0777755177/ 0776767837 or visit us atNo. 308, R.A. De Mel Mawatha, Colombo 3 for an appointment.

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